Every now and again I'll have the odd misfortune of eating somewhere and discovering that I know the menu better than the employees do. This was the case when I ate here recently and wanted to order off the new "Fresco menu". Taco Bell has apparently spent a lot of product development money on promoting this new set of menu selections (as part of their "drive-through diet" campaign), but spent none of it on educating their employees about it.
I first ordered the Fresco steak burrito, and got a regular beef burrito but without dairy. I argued with the employee that this wasn't what the Fresco steak burrito was supposed to be, but he argued otherwise. I gave up the battle and decided to order the Fresco chicken burrito instead, and got a regular chicken burrito supreme. Deciding not to argue the point further, I simply threw out both burritos and walked across the street to Booster Juice.
(For those of you who are curious, and for any Taco Bell employees reading this, the Fresco menu features low-fat selections, replacing ground beef with lean steak, and regular chicken with chicken breast.)