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  • For the past 6 months I have been keeping an eye and looking at family vehicles. As usual, a little stressful. Either salesmen are busy, rude, or uninterested to help unless you want to "Buy 'R Now" at the price they want. The only person and dealer that treated me with the same respect and dignity that I treat others is Mark Entress at Lexus of North Hills. After months of research and changing my mind about which manufacture and model would be right for my family, he made it work for us. Mark was very helpful the whole way. He watched after my pocket. They offered me a fair trade and the final numbers were actually lowered when they discovered an error instead of just going ahead and taking advantage of my agreement to buy at a slightly higher payment--it actually saved me more money and got me a few extra accessories. ThIs the very 1st time I know of that a car dealer noticed a mistake from their part, and/or thought that they can do better, and offered to adjust the price without me saying anything. I'm very impressed. And I think I have truly had the Lexus plus experience. I feel that it was more than a fair deal. I highly recommend Mark Entress and this dealership. They even give you free oil changes and car washes for the life of the vehicle. Mark is listed on their website, his direct extension is #1543.
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