The staff is always so nice and friendly. You are acknowledged when you enter the store and the pricing for repairs is always fair, plus the work is very well done. The items on display are beautiful. I plan to return to purchase a bracelet for myself as a birthday gift. 1/20/2018 - I did get my bracelets; I purchased one and one was a gift. I get compliments every time I wear them. Returned this week to get my diamond ring, tennis bracelet, and Curisul bracelet cleaned. What a wonderful job Barnes Jewelry did. My items sparkle, sparkle, sparkle. I am really happy with the results.