Things you should know:
-They have a parking lot, but it's shared with another restaurant and it's TINY. It's actually right in the middle of a busy downtown area, so street parking was also pretty packed. Even though the restaurant was maybe half to two-thirds full, we had to park another street over and walk.
-You just walk in and seat yourself.
-You can't order pasties with particular ingredients removed (i.e. ask for a Reuben without the sauerkraut). All the pasties are pre-made. So if you don't like sauerkraut, you can't order a Reuben; if you're allergic to onions, you can't order a Pilgrim, etc.
I met family here; they were visiting from out of town and the reviews for this place looked good and it said the place was okay for kids. The waiter was very polite and patient when my niece was grabbing ice out of our glasses, and brought some extra napkins. The food was also amazing, and very filling. One pasty is enough for about two meals for me. I was very sad when I had driven away and suddenly realized I left the to-go boxes on the table :( At least I still have the most delicious burps ever.