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  • We Often Frequent the Surprise location, and have been to this location a few times before meeting friends and family for dinner. Up to this point service has been consistent. So when some friends that just got back into town asked us to meet them for dinner here we didn't think we were in for any surprises. As usual our server was prompt and attentive, unfortunately when the food came I can't say the same. Two out of the Four of our party had ordered calzones, we got our food and started eating. The other calzone had the wrong ingredients and had to be remade, but by the time the remake made it out to us it was cold. Mine was missing an ingredient and also contained uncooked mushrooms, which if you eat mushrooms you understand the world of difference in texture and flavor from cooked to uncooked. In the end our server and the manager apologized multiple times for the food and explained they have a new chef. She also comped one of the calzones and comped a dessert too which will make me come back. I like Babbo and know what they can do, I just might stick to the surprise location for a short time after this. Kudos to the manager and our server for at least being consistent.
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