If I could give a half star, I would. Forget the fact that their product is ridiculously overpriced and average tasting. The staff is positively rude Rude RUDE. The one girl at the counter was nice when she sold me two of the available cupcakes that I had requested . But then suddenly things took a turn for the worse. The smug blonde white girls directed me to their "cupcake ATM" when out of a certain flavor that my boss requested. Then they told me to that it needed to be restocked and I would have to wait 30 minutes!!!! Excuse me, but aren't the cupcakes made in the back? I seriously had to watch an employee walk past the counter with boxed cupcakes to load this cupcake atm! Why can't you just hand me the damned cupcake?!?!? While I was waiting outside for my order, one of the Snottsdale counter girls smirked at me and started laughing at my misfortune of having to wait for these stupid cupcakes. Probably some of the worst customer service I have ever had.