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| - Honestly, this hotel was no better than a motel! [At least the rooms weren't]. I was so disappointed when I arrived here! And I dont complain much.
From the minute we walked in, our rooms were not even ready [Granted, we checked in early], but they told us we can have a handicap room or smoking. After reading reviews, I didnt want either of these rooms because I had heard complaints. So instead we decided to go eat breakfast and come back to see if the room is ready. When we came back about 2 hrs later, still no room. So we opted for smoking.
Once we arrived to the room, it looked dirty. But I didnt complain. When you sit on the edge of the bed, the whole mattress goes up! The pillowy tile decor on the walls were peeling off! The bathroom smelled funny. The TV had no HBO or anything of substance [Not that we went there to watch TV, its just the principle]. No mini bar. No robe. Practically NO LIGHTING. Room was very dark and dim. And 2 lights didnt even work! The front desk rarely answered the phone.
I had to pay $159 for a late check out! For only 4 hrs extra! At the Bellagio, I only paid $80!!! They would not negotiate on this at all, regardless that our maid broke an antique mirror I had brought with me.
Pros:
-Location [On strip, Miracle Mile shops]
-Pink's, Earl of Sandwich, Planet Dailies
Cons:
-Dirty room
-Not the friendliest staff
-Buffet was horrible!
-Casino setup was confusing
-If ur taking a cab, it will cost you extra bc the setup from the hotels taxi valet whips you all the way around the hotel just to get to and from the strip
-$13.99 just for WiFi!!! Most other places it is free!
I could go on and on and on... but I feel as though I rather not waste any more time on Planet Hollywood.
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