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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-03-17 00:00:00 (xsd:dateTime)
itemReviewed	Hand Cut Burgers & Chophouse
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	oh man.... where do I even start. I had a HORRID experience here. I walked in with my husband soon after they opened the doors one morning. As we made our way to the bar to sit down I noticed that the ENTIRE STAFF was on the phones, hanging out back near the kitchen.. Granted they had just opened for the morning, but there is no excuse for everyone to be on there phones as customers are entering the restaurant. So... We sit down and make ourselves comfortable. Now we wait.... wait for the bartenders (2 guys) get their faces out of their phones and acknowledge our presence. FINALLY one of them put their phone down grabbed us some menus and asked us if we wanted anything to drink. I told him we would start with waters and as soon as our other friend showed up that we would order cocktails. We received our waters and about 5 min later my friend showed up. She sat down after greeting us and looked over at the bartenders to ask for a water and an additional menu. After about 3 min which felt like eternity!!! she looked over at me and asked if she was dreaming. I responded nope just wait and watch.. She did. The two bros behind the counter whom where talking about how hard they partied and all the girls they were seeing the night before completely ignored the fact that we could hear their whole conversation and my friend finally lost her patience and said "Excuse me but can I please get a menu and some water?!?" The same one who gave us water prior, apologized and brought her over a water and menu, then turned back around and continued talking to his bro. They continued to sit behind the bar on their phones and gossip. Finally a manager came over and asked them both to go do something, they did but then she (the manager) walked back over towards the kitchen and pulled out her phone and started showing other staff photos on her phone and laughing about who knows what. We finally ended up ordering or drinks and food 15min later. When the food came out I was SOOO excited to eat because I finally had food in front of me after waiting forever. I took my first bite (a French fry) and NOOOOOOO! It was so salty that I couldn't even eat it!! Next I tried my burger. It was cold :( not frozen or anything but defiantly under room temperature! like it had been sitting in the window forever) I flagged down the bartender and asked him if they could please heat my burger up for me and grab me some new fries. He didn't say anything grabbed my plate and walked back to the kitchen. He then came back over and told me that the kitchen was going to make me a fresh new burger. Well, once I received that new plate (both people i'm with at this point have already finished their meals) I had two or three bites of my average burger and just gave up. It was bland and blahhhh... Nothing good about it! The fries again were way over salted. Both my husband and my friend said their dishes were average and nothing worth writing how about. Needless to say I'm not impressed with this place. I think there needs to be some majors training sessions with the staff and they have to step up their game!! I'm going to give it a few months before I give it another shot. I was really excited for this place, too bad it missed the mark for me.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Danyell

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