They did OK for a while, but then I actually watched our tech a few times and realized they did nothing. Not even empty the skimmer baskets. Also I gave them a credit card on file and they always ran it for huge amounts each month without even discussing price with me. Over $300 to fix a vacuum? I would think I would get a call first. Anyhow, I guess I was the sucker because I was paying them $125 per month and I have a salt water pool with top of the line brand new equipment. I let them go and found another company for much less.