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  • I've done my hair here for over a year with Blanca, yet never really complained because she WAS patient with my sensitive skin. I'm particularly talking about coloring my hair with bleach. If a tiny amount gets on my face, it would get red and irritated, then again, whose face wouldn't get irritated if bleach touches it? Over the year, I feel like she half ass her work and messes up because she overbooks herself. Yesterday was the second time in a row she messed up my hair. I asked for a touched up and toning and she left my hair super brassy and uneven. I was not satisfied with the service at all, I even point it out that it was brassy and she told me it was my fault for having sensitive skin so she couldn't leave the toner on longer than she wanted. It was $125 , of course I had to make sure I liked it. I came back a few hours later because I got super depress about my hair. I asked her nicely to fix it because I wasn't about to take work off the next day and will be gone for a month to California. She responded to me with an irritated tone and claimed it was the best she could've done. Which isn't true because she HAD done a decent job before. I left the shop in tears because I was devastated. I went to another person to fix my hair and he did an amazing job. Not to mention , he included oplex with his bleach to soften the hair. My hair was always fried when Blanca did it, yet again, never said anything. Yesterday was the day I had enough and decided to share my horrible experience. I even Facebook messaged her and showed her the brass in my hair but she ignored it. I appreciate her for being patient with my skin over the past year but I will never go back to her again after screwing my hair up and unwilling to compromise.
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