I had TDS before and I will admit (and this is the reason for any stars), their internet is way faster.
That being said, watch what you sign. We had a techincian fill out a form indicating that we had no invisible fence. After realizing this we immediately called Charter and asked them to add a note to our account so the person burying the cable would not cut our fence. As I'm sure you can guess, they just cut through it anyway. I called, complained, and filed a claim. Charter called me, told me to get it fixed and send over the invoice. I did this, only to get a call and letter saying, just kidding we are denying this claim now. They are just another criminal telecom company.