Overall the food was good but not amazing. - probably a solid 3.5-4. The coconut shrimp that came with the appetizer sampler were the lowlight of the meal, just not crispy. Egg rolls were very tasty and their sauces were all on point. I had beef pho and my wife had a vermicelli bowl with shrimp - nice portions. The kids shared a fried rice which was well seasoned and not oily. Food came out pretty fast as expected with Vietnamese.
They fell down a little on service and it really wasn't that busy (Sunday lunch, only 3 other groups when we arrived and maybe 75% full at peak). Wife had to go grab a high chair herself, as one wasn't offered. Waitress brought drinks with no straws - we had to ask. My pho came without chopsticks (and I'm Asian) so I grabbed a still packaged pair off a nearby table that wasn't cleared yet. That is, the table next to us stayed piled with dirty dishes up until the point we were paying for the meal.
The food was good enough (and I really like pho) that I will give them another go and hopefully be able to raise my score with a better service experience.