There is really no adequate way with the written word to describe my incredible experience buying a 2014 Cadillac XTS VSport at Coulter Motor Company.
Nonetheless, here are many of the things that made the experience both unforgettable and positive.
First, John Garcia. Never, ever have I had the pleasure of dealing with someone like John. He knows the Cadillac product line. He is so low pressure that you're tempted to check for a pulse to see if he's alive!
Throughout the process he listened to my preferences. Worked hard to satisfy every ask I made and, most importantly, treated me with respect throughout the buying experience.
Secondly, Jeff Dolbert is, like John, an absolute professional who makes you feel valued and welcome the moment you enter the dealership. He allowed me to see the build sheet for the car I purchased, which let me know exactly what I was buying. Not too many dealers do this.
Finally, my total experience with Coulter Motor Company has always been incredibly positive.I have had my GMC Sierra pickup serviced by Coulter Motor Company since I purchased the truck and wouldn't take it anywhere else for service.
Car dealerships are not the first place many people would like to spend their free time. Coulter Motor Company is the exception to this rule.
Congratulations on running a first-class dealership.