You can read others positive reviews I'm want to list the opportunities. After spending 15 years managing restaurants I can spot the opportunities within two minutes of being there. Only in exceptional great restaurants does this change -why? Because the staff is well trained and cares about the success of the restaurant vs a staff just going thru the motions until their shift is over.
Arrived for Dinner at 5:30pm
Opportunities:
-Server had too many tables and his service was lacking. Too long to greet us. We were first timers and nothing was explained about what was on the menu. Bussers had to be told by a manager to bring his 3 tables bread. This should of been a clue to the owner that he was in trouble and needed help. The server seemed to be MIA a lot. One of my biggest pet peeves - the server failed to meet the 2/2 rule. Always, always ask your table within 2 bites or 2 minutes of receiving their food if everything is ok.
Food 4/5 - Dover sole was overcooked.
Atmosphere 4/5 - No music playing
Service 3/5