I've been here four times. Visits: 1) the food was tasty and quick. 2) This time I ordered carry out. When I got home food was missing from the order. 3) Ordered at the front desk. The food came out but was plated instead of to-go. After waiting nearly 10 minutes for the food to be boxed as originally requested I went to the counter to ask them what's up. The shaved headed cook in the kitchen wasn't happy with his staff and was telling then it took too long. I appreciated his acknowledgement and couldn't have agreed more. 4) Tonight I sat at the bar to order a beer and place a carry out order for my family. I was ignored by the blonde chick behind the bar for nearly 10 minutes while she focused solely on making a single smoothie for another customer. Not even as much as a smile or a "Hello, I'll be right with you." I walked out and am now waiting at Vintner Grill for my carry out order to appear. Fix your staff and you'll have a good place. Until then, I'm done.