I didn't really care for this place the first time around, but I noticed a voucher in the mail for a BOGO deal and figured I'd spring for trying them again. Well, the food was still mediocre but the drive thru service was extremely slow! I was the only one in line and it took 15 minutes for a chicken sandwich and a salad. Then they forgot my fries and that took another 5 minutes to fix! They gave me vouchers to try them again and apologized profusely so I went back the next afternoon and they were just as slow making a salad. I was yet again the only one in line. I feel like I waited at least 7-8 minutes for a crispy chicken salad and the chicken was lukewarm at best.
Chick-fil-a is opening less than 2 blocks away in a few months and I can't wait for this knock off to be done and closed. Its sad that even with all of the claims of great customer service and the freshest food they can't follow through on delivering food in a timely manner.