I agree that this place has gone downhill.
We have been to Pho Linh a few times already. Looks like the ownership changed at this restaurant as we no longer saw these familiar faces we used to see the last few times we went here. I can clearly remember that the place was packed when I was here for the first time. Today we went back and there was not as many patrons during lunchtime. The order came in quick but pho did not taste as good as before. Service was all over the place: we were not greeted/seated when entered so we just chose a table ourselves. The lady then saw us and handed us the menu; then after I gave the order to the guy, the lady handed us the menu again.
When my husband came to the counter to pay the server did not seem to want to print a receipt for us.
I felt bad as I suggested going here. Will probably not go back again. There is too many options in North York.