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  • My husband and I stopped at BJ's on Eastern for what we thought would be a nice dinner. I have eaten at the one in Summerlin and really liked it. I was so disappointed at the customer service. We were seated after about 10 minutes. Then 20 minutes passed and we were never even acknowledged by anyone! 3 sets of customers sat in our aisle after us and all had their drinks and orders in. I have no idea how they could ignore a table.The wait staff was congregated at the restroom entrance, no sense of customer service. I spoke with the Manager and all he did was apologize. We walked out. THE WORST service ever!!!
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