Have been taking my poodle here for a couple years and am normally very satisfied as he gets a good grooming and his teeth brushed. All done in less than hour with an appointment. But the last 2 times I have taken him here, with an appointment, it has taken over 2 hours. My dog has extreme separation anxiety (common in mini poodles) so that is why I always make an appt. Whats the point of an appt if it's gonna take 2 1/2 hours for him to be done? May have to start looking for another groomer.