If you've been skimming through reviews I'm sure you've read about the wait times. Luckily I never went during rush hour but it does take a few minutes or so to roll the ice cream and longer with practically everyone asking questions. Aside from that though...
This place is fantastic! I didn't think I would enjoy it as much as the Thrifty Ice Cream brand but I did! I think I heard the owner mention that they make the cream fresh in house as well. Very good to hear as I know exactly what they're putting in my ice cream.
I chose the birthday cake ice cream as well as the Oreo. Both were amazing. I felt that the Oreo was so well blended in that I enjoyed not eating random chunks of Oreo. The birthday cake was amazing as well and I did ask them to not dice up the cake too much.
It looks like this place is blowing up pretty well so if you see a line out the door, be prepared to wait. However, you will not be disappointed!