I've had my share of battling with grumpy office staff at doctors offices, waiting 30 mins or more past my appointment time and then meeting someone that doesn't seem to care what's wrong with me. Most of us have had some version of that experience when we are seeing a medical expert.
One Medical Group is different. Located at San Tan Mall, parking was a breeze. When you enter the welcome is friendly and real. The waiting area is comfortable and modern and then the biggest shock comes ... the actual doctor or PA you are booked to see, walks out to meet you, ON TIME!
I had the pleasure of seeing Barb today who was professional and friendly. Not rushed at all and she took notes instead of me filling out endless forms. Barb listened to my symptoms, asked details questions and came to a conclusion of the best treatment for me.
You can also download an app which has your appointments as well as prescriptions, which I showed to the Pharmacist at Walgreens today to make sure there were no questions. Very cool idea.
There is a $99 annual fee to use their services and I am more than happy to pay it after todays experience. It seemed too good to be true, but after one visit, I am hooked. Great work One Medical.