Nothing upsets me more than seeing the owner of a restaurant belittle his employees in front of customers...this happened not once but twice when I was there two different times (the owner's name is Dave by the way).
The prices are very high. $7.99 for a BLT with turkey and nothing else, no drink or sides. $2.25 to get a bagel with cream cheese.
The place is dirty, has fruit flies around the bagels, and has horrible music playing (I never heard anything like it played in any restaurant before).
Apparently they don't have much space in the kitchen because they store the fresh baked bread (meaning bread right out of the oven) along the wall leading to the bathroom--unwrapped, just cooling on racks. Gross.
I would love to see this place reported to the health department. It is a shame, it wasn't always like this.