I called them yesterday due to numerous, big spiders showing up. I talked to Jeff and he said someone would be out today.
Ryan showed up early (which was actually really nice) and he explained everything and told me because it had been raining, he would spray and put down granules that when rained on, will provide an extra barrier of protection.
I showed him pictures of the spiders we had been seeing and he told me they're Hobo Spiders, so pretty serious. All in all, great service, Ryan was awesome, personable and informative. I'll continue using their service for a long time!