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  • There was a Psychic fair and wedding reception at the comfort inn today but only 16 people in the bar when we where there. Took 10 minutes to get water and menus, two of the menus by the way were not complete, only one sided not the whole menu. Three of us placed orders. I personally watched the manager write down our orders with all our requests. A table sat AFTER us was served first so most of our food came out cold. I ordered grilled chicken salad, extra ranch and no onions. I got onions and no extra ranch. Robin ordered French dip with sweet potato fries (which were actually really good), and provolone stix with ranch for dipping. She got regular fries , cold provolone stix and Marana dipping sauce. Rose ordered a Quesada with sour cream. She got no sour cream. Did I mention the food came to us cold. When robin asked for the manager she had left so they finally tracked down the owner. He was defensive when robin explained the problems. This has never happened before, I didn't add extra staff cuz I didn't expect to be busy.. I'll just comp your bill. Not what we wanted.....and he was what do you want me to do. Say "im sorry for your inferior service" would have been GREAT. Not act like it was our fault he didn't expect to be busy and treat customers like crap.
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