Met the unpleasant Dr. Lloyd this afternoon. I was ignorant to the type of flipper/partials they provide and showed the cranky doctor (at the reception desk) my flipper. He informed me in a gruntly/half steamed voice that they don't make the kind I have because there can be a choking hazard. I asked what kind they have and he said something to the effect of, it covering the roof of the mouth. I said "Oh, I don't want that kind." He replied with, "Then you can go some where else." Prefect lack of any manner "doctor." I don't at all mind someone being straight forward. It is lack of professional delivery that sealed thr deal on this review. The whole experience from the call center to leaving the building was sour. I wish the office staff the best....