| rev:text
| - Hi Readers! I recently purchased a home in the area, and shortly after getting the alarm monitored, I started having false alarms. I tried replacing some equipment myself, to no avail. I reached out to my home warranty company who sent another vendor out. What a joke! So, I called some of the majors, even the prior company who monitored it...all wanted to sell me entire new system and 3 year monitoring contract without even looking at it!
I took to NextDoor site and reached out to my neighbors for recommendations. Kevin w/Ktag was one of the recommendations. I looked him up on Yelp, was happy with the results, so I messaged him. I explained the situation in detail and awaited a response.
Kevin responded very promptly with his response, sharing his thoughts about my situation, and gave me some possible things to do prior to his arrival.
Unfortunately, life happened and several months passed before I could actually schedule Kevin out. No worries, he remembered who I was, my situation, and what needed to happen. We scheduled a mutually agreeable time and Kevin showed up early, calling first.
Kevin spent time with me gathering information about what was going on. We went from room to room over each piece of equipment, what was happening, etc. He asked questions to insure his understanding and went to work.
Kevin spent a little over an hour making the repairs, and got all working. He offered me options on equipment, placement, etc, was cognizant of my aesthetic concerns, and got it all done quickly, and professionally. He even vacuumed after himself.
While at my house, Kevin noted the monitoring device from the company that monitored prior to my purchase of the house....u know the one, new system and 3 year contract. He asked if I was going to use the equipment again, and I told him no and advised I almost threw it out. He asked if he could credit some of his bill in exchange for the unit. That way he could help another customer like me with existing system AND save us both money! Yes sir, take it!
Overall, I am ecstatic with what he did and have not had one more false alarm. Kevin even followed up with me the next day to make sure all was working! He did not try to sell me anything I did not need and we even discussed my monitoring with his company. Once my current contract is up, I will certainly consider him. If you need an alarm guy with you in mind, give Kevin a shout.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)