About: http://data.yelp.com/Review/id/EUoJqD2w5mxoSikhJ79ePQ

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About: http://data.yelp.com/Review/id/EUoJqD2w5mxoSikhJ79ePQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-01-14 00:00:00 (xsd:dateTime)
itemReviewed	The Coffee House on Water Street
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Hubby and I were here Saturday morning. While the coffee was good (I forgot to add an extra shot which I am sure would have made it better for my taste) the service was horrible. We walked into this place and immediately saw the owner behind the counter. It appeared he was training a new employee. What really bothered me was we received no hello, no welcome, not even a good morning. He looked me right in the eye and yet said nothing. He even walked up to the counter to meet us. After an uncomfortable silence, I asked my hubby what he wanted. He looked at me with this look of I have no idea as the menu was limited as far as specialty drinks and such. The owner then said to us "what do you usually have?" My husband responded, he usually has a Sith from Grouchy John's. This place did not have the ingredients to make that, no big deal if we wanted Grouchy John's this morning we would have gone there. So my hubby had a carmel macchiato and I asked if he could make a creme brule latte. He said no, but what about toffee nut? I said sure. Like I said the drinks were good. I would come back for those. But the complete lack of greeting upon entering and approaching the counter? At least the girl he was training was greeting people after a while (we stayed and enjoyed our beverages and watched the place operate). The owner really needs to take a day or two off, maybe once he has this girl fully trained, and spend some time at Grouchy John's to gain some customer service skills. Good coffee alone isn't going to cut it. Don't be shy dude. Most people don't bite, especially if they know they will be getting a good coffee fix in the end.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Lori

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