Before my first appointment with Angela I tried contacting her with some questions I had and she never responded to my text messages or called me back before my first appointment with her. At the first appointment, she told me I booked my appointment the wrong way... well, if she would have contacted me prior to meeting in person, all of my questions would have been answered and I would have known what services to book. She told me that everything was online and I should know how to do it. When you see a client for the first time like me, there are questions they may have before they come to see you. She is rude, not responsive and then told me some things about my hair that was a total guess, she had no idea what she was talking about. She also told me she doesn't answer text messages on her days off? I texted and tried to call her two weeks before my appointment. That's just bad customer service. I am not going back. Waste of time and money and I don't want to deal with a rude person doing my hair. Go somewhere else for your time and money.