These guys are great. I was very skeptical of the 3rd party cell phone repair places that usually charge far too much. I called around and this place had the cheapest prices on glass and LCD replacement. My iPhone was fully functioning but had what looked like water spots behind the glass from getting rained on while camping. I stopped in and 10 minutes later I was out the door, good as new.
I had also picked up a screen protector while I was there, that I completely botched while putting it on because the directions on the package were pretty much nonexistent. I brought it back and he replaced it and applied a new one for me without me asking... great customer service.
I should also add that they have one of the best selections of cases, screen protectors, and accessories I have seen, which is far better than ordering online and having it be a crap shoot what you get. The prices were also very reasonable on all of their accessories.
It's easy to write bad reviews, but these guys were truly great, and they way more service oriented businesses need to be.