This used to be on of my favorite places to eat at the mall. I haven't eaten here for a while thought, and, some time in the past couple of years they decided to use lower quality chicken and I can no longer recommend it. Even when the drop the chicken on the grill, you can see just a meaty mass full of skin and connective tissue instead of chunks of chicken. When the chicken is cooked, you end up with tiny pieces of meat, grilled skin, and sometimes larger pieces consisting of smaller pieces of meat connected with skin - very unpleasant to eat. They also stopped offering chicken samples like they used to do (I believe there are simply wouldn't stay on a stick because of meat quality or it would be a tiny pieces). I also just sampled the chicken from Kato's Cajun (the place next to Sarku), and it's way better than Sarku's chicken. There is also Mandarin Express next to Sarku, and though I haven't sampled the chicken there, the chunks look big. I suggest you to try those places instead , and that's what I will do!
Advice to Sarku management: up your meat quality if you want to retain customers. Reintroduce samples if you want to bring back old customers like me and introduce new ones to Sarku. Don't compromise your standards!