Check in was very easy. The concierge was quick and friendly. They serve this really yummy tea, sloane teas in the lobby. There is candy too. The one bedroom suites are a good size but lighting is poor. The bathroom is a nice size. The decor is more traditional than modern. Room service is quick but food is okay. There's a cozy bar at the entrance of the hotel. Drinks are a bit pricy. The spa is nice. My only complaint is that the steam room didn't seem to work too well. The cooed lounge is really nice. The location is great.