So you guys sell just pieces of chicken without combos but when it comes to Shrimp no one knows what to do? The cashier was so confused. I was in the drive thru and asked for just a box of shrimp. No combo, no sides, just shrimp. She was so lost like she never heard it before. Kept questioning me. Then asks what side would I like. Again, I said no sides. She said she would have a price for me at the window. I get to the window and she says "Did you have the 10 piece combo?" I said no... the one that just wanted Shrimp... Again, confused look. She grabs a manager and he gives me a price. He didn't hesitate.
I am now sitting in the parking lot because the shrimp was going to take 2 minutes to cook. I've been sitting for 5 minutes now. They probably don't even remember what car I'm in...
The manager felt bad about me waiting so long and he gave me two orders of shrimp. That was kind of him.
Gotta train those front line employees correctly. I have much respect for that manager. He was working hard and smart. He made my trip to this location better.