You know, I am kinda frustrated with these folks. I like them and they have always been friendly with me though it does take a bit for them to warm up to you. The store is clean especially the tanks which are normally well stocked. Yes they are more expensive than others but they are convenient for me.
However, coupled with the fact that I have absolutely no luck with their fish stock and they offer ZERO warranty compared to other Vegas stores that give you at least a 24hr warranty - I will now dedicate my spend for livestock at other stores.
I test my water parameters and let them test it in the store as well and they say all is well - YET!
In the past three months, many dead chromies that don't last a week, two dead clownfish that didn't last two days, and today an Arrow Crab that didn't last 45 minutes - I don't know what to say. All my other stock from other sources seem to flourish and while the money outlay is one thing, I feel that if you're going to take these critters out of their natural environment, the least you can do is do your utmost to maintain them, after all they are totally dependent on the tank owner!
This is simply my experience, however, the lack of luck buying expensive saltwater critters hurts the wallet and I will have to keep shopping at other stores that I have better results with.
Your experience may be better and I hope so.