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  • To start, I really liked our estimator and everyone seemed very professional and great to work with. I have no doubt their work would be good, the pricing though felt fishy. I just post this as a word of caution. We have had an aweful time with our previous roofer, the roof we had Lyons look at was only three years old. The estimator was able to come to our house early, and beat me there. He called me from the roof and asked why he was there, it was a new roof. He was adamant we were to contact the contractor's board (we're past the two year statute of limitations and had exhausted the previous roofer with requests to fix the damaged boards around the chimney and the AC unit). When I explained he said well, if you want to spend your money we can help with that, he said jokingly. He said the roof was in good shape, then after reviewing the inspection report he went back up on the roof and came back with a quote for an entirely new roof, twice the price of the original bad roof and literally $12,000 over the other two bids we recieved. Maybe he felt that we were wasting our time because he brought up the contractor's board several times, maybe he hoped it would turn into a lawsuit. We've exhausted all optioins and just wanted it fixed with no lawyers. Not sure what happened here but if you decide to use them, be sure and get more than one quote!
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