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  • We have Gieco for our insurance so naturally we would bring it here. we were rear ended and brought our car in on a Tuesday, we were told 3 days, by Friday we called to find out if we were picking up our car or not, apparently not, get a call on Saturday morning telling me the car is done, go to pick it up. First off, there is 2 little kids and a dog behind the counter, Really?, this is a business. 10 mins later we finally get our keys, I guess no one was around to bring it to the front so we were directed to go around the side and find it. push the remote and it's around the corner, rear end looks great, go around the entire car and someone had backed into the front of it, the girl of course says they need to check the pictures to see if it came in with that, which it didn't, she comes back out and instead of "Sorry about that" we get "Accidents happen " Really? We brought our car in to be repaired and we get a little more damage on the way out, bad customer service. We won't be bringing it back, there are other body shops. Eric our adjuster is the only reason for the 2 stars.
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