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  • First let me say, we ended up here after leaving another resort that did not meet our expectations. One step inside the front doors of this place and you know it's going to be a wonderful stay. All I have to say is you get what you pay for. Resort has absolutely stunning grounds and 10 pools! How can you not love that. Very nice Adult only pool with bar and grotto. The other pools with kids were still very nice and I found all of the kids to be well behaved. There were not tons of them as this is mostly an adult place anyway. Did I mention the grounds were stunning...we paid for a room with a garden view and it was worth it. I just loved sitting on our balcony taking in the view. Only weird part is that you share a balcony with the room next door which I did not like and proved to be a problem later on. Ate at SWB, food was good, prices were in line with resort fare I guess. Enjoyed the martinis at Cafe Due. Didn't have a chance to try Alto, though I hear it's out of this world. Live music was wonderful, I really enjoyed the Falmenco on Saturday night. Staff was always very polite, although poolside service is incredibly slow and the drinks are not that strong. For $9 solo cup pina colada I'd like a little rum please....I'm just saying. Back to the balcony issue. Our neighbors decide to have a large get together with their patio door open....this meant I could hear everything...I'd had fantasies about smothering the loud cackling woman who was keeping me awake with a pillow. By 1:15 am I had had enough and had to call the front desk. They said they had a "no tolerance" policy and would send security up. 30 minutes later no relief and no security in sight...I think I just finally passed out. The only other downside were the beds. Very uncomfortable and had a spring in my back all night. For the life of me I don't understand why hotels have to be this way. You pay a high price, you offer 5-star dining, you have the word "resort" in your name..lets find a way to put in comfortable matresses....mkay? Would have given them 5-stars if not for the issues listed above.
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