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| - Two subsequent visits (not my choice, as you can imagine) have not helped improve my take on this place.
Came on a Sunday evening for light fare. Our cheese board was all decked out. With a dead fly. Yum! And, shocker, there was a hullabaloo between the hostess and the waitress who showed up late and had to take her waitressing duties back from the hostess who had started to care for us. Workplace drama, please stay away from the customers. Especially on a casual Sunday!
Came for a work lunch. Came EARLY for a work lunch. Still took an hour an a half to get in and out. Started off with the wonderful experience of having a waitress stare straight over my shoulder for three minutes while I looked her in the face as she refused to even acknowledge my presence or say something like, "The hostess will be right with you." The waiter standing right beside her kept looking back and forth between us trying to figure out what was going on, but he didn't say anything either. Is this what passes for customer service these days? I finally did the warm Brussels sprouts Caesar salad that Charlotte raves about. It was nothing special. Another in my party had it as well and concluded the same. It was fine, just... not really worth yelping about except to dispel the myth of being at all deserving of hype.
Three strikes, Essex; you and I are through. I won't be back for brunch, I won't be back for casual drinks or light afternoon/evening fare, and I won't be back for work lunches. I am going to be that annoying person that makes everyone else accommodate them and change plans, just to avoid you. Consider us broken up.
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