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| - TLDR: better service now; Ziosk payment system; lunch specials available; lounge area busy
This is my first time at this location, but I wanted to provide my input because of the other poor-rated reviews I read on here.
Upon entering, I was greeted based by the host who seems like he's having as much fun as one can have at a funeral. Needless to say, he seemed attentive. I was going to sit at the bar/lounge at first because of my lonely party of one, but the singular bartender/waiter/server indicated that I would have a 5-10 minute wait prior to greeting me. He seemed unusually busy, which cautions me away from sitting there. I recommend more staffing.
I decided to sit in the restaurant instead. I was greeted by a very tired waitress who joined me at the table to sit and take my order. I usually don't mind this, but a preface to sitting would make a connection, but maintain professionalism. I was impressed when 2 waitresses wanted to serve me. A mix up with the tables, but still wanting to serve me instead of give me away made me feel appreciated as a customer.
I ordered the bottomless express lunch for $6.99 which includes chips and salsa, a house salad, and one of four soups. I chose the southwest chicken soup which is more like a chicken tortilla soup. Food was delivered fast as it's probably prepared by the server, hopefully without bare hand contact, a huge pet peeve.
My soup was hot and topped with tortilla strips and fresh cut cilantro. The soup contained fair amounts of chicken and chickpeas and was flavorful with just the right amount of spice. I recommend asking for a side of sour cream! The house salad is pretty standard with upgrades such as cut tomatoes, sliced cucumbers, onions, frisée. This pairs nicely with their ranch. The bottomless express lunch is $8.99 after 4pm, so consider that before ordering.
My server was attentive and ensured I got refills of solid food and drink when necessary. I utilized the Ziosk machine to check out with ease, provided a tip, and took a survey. Don't fool around with the machine though; you will get charged for the games.
All-in-all a good deal :)
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