The staff was friendly however, nobody wants to listen. They treated me for my secondary issues and did not touch upon what I was there for. When I left the ER I still had the exact same problem 8 hours later that I had when I entered. Not only that , I told four different people that a certain doctor was no longer my general Dr. When I signed out and received the paperwork , I saw that they still had her listed as my doctor and saw that they did not treat me for the main thing that I went in for. I was very disturbed. I always held Thunderbird with high regard until now.