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  • The purpose of 2 stars for this location is NOT because of the food or our waiter, it is because the manager has Very Poor Management/leadership skills. She decided to have several LENGTHY conversations with our server in the kitchen instead of letting him do his job and take care of his customers. Our drinks sat empty for a very long period, wine that was ordered never came without having to ask for the status of what we ordered, other things we needed were never addressed and again it was not the waiters fault but the manager who would not let him do his job. Not only did she ignore all the customers in the restaurant which she had a clear view of, she held three people up from doing their jobs and never asked anyone else to cover. All our waiter could do was apologize for the long wait on food & drink. This was not his fault and the manager should be apologizing. We were there for my mom's 81st bday and it was just horrible service thanks solely to the manager. Needless to say even though this location is closers to my mom, we will NOT be back to this location again. Green Valley is closer to our house and I will go pick my mom up, bring her to the GV location & take her back to Summerlin for a better environment, service & overall management. Very disappointed with this manager making my mom's 81st bday a bad experience.
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