I've been going to this location ever since they first opened. The food is phenomenal. I love the variety of burgers, toppings and sauces. Everything is made with natural ingredients. However, in the last year or so, the service has gradually declined with last night being the nail in the coffin for me. I went with a group of people and one ordered a beer. We watched it sit on the bar counter for 10 minutes, watching staff pass by it time and time again. Finally, my friend just went up and asked if we could take our beer. We ordered fries to come out with our burgers and the MANAGER delivered our fries to the wrong table. Once we notified staff that this happened, there was no apology or anything. We finished our burgers before the replacement fries even came out. The manager never reappeared while the remaining floor staff seemed blissfully unaware there were customers in the restaurant, opting to sit in a corner booth and chat with each other. The food is great but it's not worth going to with service like that.