I ordered ahead on the way to a concert and the gentleman answering phones told me 10 minutes. I arrived 15 minutes later to my order not ready and ever better, not yet started. There was only one person talking orders / cooking and three others hanging by the register having a conversation. I waited to pay and 5 minutes into me waiting I interrupted to ask someone to ring me out.. Spoke to who seemed to be the manager cooking / taking openers about the wait and all she said was 'oh sorry'. I had to wait an additional 25 minutes for my food to be ready! That's 40 minutes!! Genuinely disappointed with this location. AVOID AT ALL COSTS!!!!