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| - These doctors are AMAZING.
Not every experience I have had here has been stellar, but every time I've had an issue, it was addressed immediately and it has never been held against me or used as a basis for retaliation.
I am really picky about my health... I'll only see female doctors, I'll only see somebody who is experienced and certified/licensed in the specialty... I'll usually only see somebody who is around my age and who has a stellar academic record. I'm pretty demanding. I found this place when I first moved to AZ in 2012, and made it my medical home.
My regular PCP is here (Norgaard) but from time to time she's unavailable and I'll see another doctor (usually Gwisdala or O'Malley). If I call and need to be seen the same or next day, they're usually able to get me in with a resident who is supervised by one of the attending physicians I am usually seen by, anyway.
Bobby (another reviewer) points out that they do a lot of referrals. That's definitely true... but here's the thing. My PCP is an internist - she specializes in overall wellness... she isn't an expert on every aspect of every organ system and disease. I'd much more prefer she tell me she is unsure but that she knows where to get the answer than I would she render inadequate or inappropriate treatment.
These people are so remarkably compassionate, understanding, patient. I have some pretty serious health issues and some that I blow way out of proportion, but they listen all the same. Not only that, they take me seriously and they really care. That's the part that blows my mind... it's not just about the payor source - it's about the person. I have had private insurance, AHCCCS, and no insurance and been seen at this office and treated with respect, dignity, and compassion every single time - without fail.
THIS is what healthcare is supposed to be like. My physician and I are a team, and I seriously couldn't ask for a better teammate.
If you want to go to the doctor, have everything fixed, and get mediocre-at-best care, go to a family doctor... they're first-level providers. They're not bad, by any means, but they're they're to keep you well and make sure you don't die before you have to. If you have a potentially complex medical history, you're going to need something more... this place provides that, and they do a damned good job.
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