I purchased front tires in September 2016, and an alignment was done at the same time. Just 5 months later my tires are worn so badly and needed replacing, I was even told they were unsafe to drive on. The Big O employee said I needed a $1,000 , of work done to replace broken parts. I decided to get a second option after taking it to an honest mechanic, I found out there were no broken parts. The alignment that had been done in September was way off which caused the bad tire wearing. The employee Tucker was rude and argumentative and not willing to guarantee the tires or alignment. I had been a long time Big O customer, I will never return and advise others to stay away from this location.
Buyer beware
This place doesn't deserve the one star!!!!