American Airlines did a good job getting me from JAX to Charlotte, and they continued doing the same on my second flight headed towards LAX.
This plane was a bit bigger, and it provided a fairly comfortable flight. The flight lasted quite a while longer than my first one, but the staff made sure the passengers were taken cared of.
They had some food options, but in limited supply. This did not affect me because I had a hearty meal in Charlotte, but such a thing did affect me in the past, so I docked one star.
The folks who I sat next to were nice people, as were the rest of the passengers.
The hours we spent in the air allowed me to get quite a bit of work done. By the time we landed at LAX, I had done that's day's work.
I thanks AA for doing a good job. I can see that the airlines are slowly, but surely, redeeming themselves.