I read the bad reviews on the company, but my experience was vastly different. My AC is old, and I really need a new one, but that's not an option right now.
I had another company out here that wanted to charge a ton of money, but I ended up calling One Hour. The first time they came out and I paid $200 and some change. The AC worked fine for a couple of months.
I called them again, and this time the repair was $180 something, and we decided to get the membership at $240 or so. Since then they've been out here 3 times and it hasn't cost a dime. Since getting the membership, they've done over $700 in repairs and the techs have been great.
Sean is usually in and out super fast and has everything working again. Eventually I'll buy a new system, and I'll most likely go through One Hour to have it installed.