| rev:text
| - Food - By looking at the photos, it seemed mediocore, just like a typical average Joe. However, due to good reviews on Yelp, decided to make a drive there to try.
Environment - I waited for 15 minutes at the door. The place looks small and overloaded with limited seat capacity, definitely not accessible friendly if anyone with a wheelchair or walker, for sure can't walk in. Not sure if the small space is Safety and Hazard approved by the city? People sitting furthest from the main entrance won't be able to run out in time in the event of quick evacuation.
Service - Poor. Horrible. None. So from the moment I walked in, I was not greeted, a lady just handed me a paper menu. I then greeted the waitress and kindly requested for seats by the wall, instead of the seats in the middle of the crowded hallway (since a senior will be present). I purposely went a little earlier so the elderly don't have to stand and wait around to wait for a spot. The waitress told me all tables by the walls were full. I said I would wait. Minutes later, the same waitress told me to take a seat first at the seats in the middle of the hallway.
So, I followed their instructions and waited. 3 minutes later, a party of 2 came in and coincidently, a table by the wall was about to free up as the people from that table started getting up. I then kindly asked the waitress if I can move to that table.
Unbelievably, the second waitress said, "No, you are not moving to that table, you sat down at the seat you are in already, you can't move." I then kindly questioned her, "But the first waitress told me to sit here first to wait for a table by the wall? (again, I wanted the table by the wall because an elderly is about to arrive, and I wanted her to have more space, instead of being crowded in the middle of the "hallway"). The second waitress answered, "No, you either don't sit down, if you sit down, you can't move." I then said, "But, I was only taking the instruction from the first waitress to sit here first while I wait?? I requested a table that I couldn't get, now someone comes in, and they can sit there even if they didn't specifically ask for a table by the wall?" The second waitress continued to answer me by, "No, no moving!" The customers who came in after me actually asked "So, should we sit down? Or, no?" The second waitress continue to say, "Don't give the table away, no one is moving, you can sit down." I just looked so puzzled.
1. I went in to request for a table by the wall
2. The first waitress asked me to sit and wait for one, I took the instruction.
3. When there was a free table, the second waitress won't let me sit there
4. The first waitress didn't back me up by confirming her own instructions.
I just got up and left. We later went to Bowl Kee Restaurant at the same Plaza. Seriously, Bowl Kee was much more spacious (especially for seniors) and friendly, the moment we stepped in.
Overall - Not recommended. Why go to a place that's rude and disrespectful? Not like the food and environment is above par that it could compensate for the extremely horrible service.
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