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  • I've been to Caswell's twice and have been satisfied with the service and the facility both times. The employees are knowledgeable and helpful. The facility is clean and well kept, though it is small and at times there is a wait for an open lane, but that is to be expected on weekends. My first experience here was a class (two years ago) that I took with two friends, "Intro to Handguns". The instructor was knowledgeable, friendly, and very helpful. I had no experience outside of revolvers and shot guns, so the instructor made recommendations of different guns for me based on my size and grip- he picked for me what is now my favorite 9mm. We had adequate instruction (both revolvers and semiautomatic were covered) and range time, and the instructor stood by watching us all carefully and correcting or advising when needed. It was a really great experience. Most recently, a friend and I used LivingSocial deals and had over an hour wait, mostly due to the influx of other people attempting to use their soon-to-expire deals. It was my own fault that we had such a wait- I had called days before and the associate I spoke with warned me of the busy weekends and advised that we come in early to minimize our wait time. We dawdled and didn't get there until 11...oops! Even with the wait, the experience was great. My friend was very new to shooting so we shared a lane and gun (the aforementioned favorite gun). The Range Officer was immensely helpful and gave my companion instruction regarding her stance and grip. He was friendly and funny, and most of all he was mindful of his "charges", paying attention to everyone on the range and making sure it was a safe environment. I will definitely be returning to Caswell's for Ladies Day on a Tuesday or Friday. The prices are a bit high, but specials like the LivingSocial Deal and Ladies Day make it very affordable.
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