Horrific.
Went in looking for a new bird cage. As I walked in, there were 4 employees standing around by the door and not one greeted me. Not one asked if I needed any help. By the time I picked out the cage I wanted (which was rather large and heavy)- not one employee offered to help as I brought it to the register.
Once at the register, not one employee was in sight. I stood there for some time. One of the groomers saw me and continued to groom her dog. A couple more minutes passed and then she looked over at me again... and this time finally called to get an employee to the register.
Once the employee was at the register, he was actually pretty rude. But he did finally ask if I needed some help. At this point I really didn't need it since I knew I was going to be buying a large cage so I parked close. I declined the offer and then he gave a snarky remark along with a mumble under his breath.
What the hell was/is their problem?!
Now I know why I never go into this dump. Dump? Yea, it's also dirty.
Go to Petsmart instead. I've never had a problem with their service.