HORRIBLE! First let me say, I have made friends with almost everyone at 19th and tbird and 31st and Peoria and have most of them as friends on fb so I know it's not me. I have been to this location many times and never really had an issue.. Until today. I had asked if she could make my sandwich after our drinks were made so it would be hot. So of course she put it in first and then placed our drink order. I just brushed it off thinking that she'll make our drinks since no one else was in line but she just stood there until a line formed taking their orders. The supervisor Cheri (she's the blonde chick who's style is kind of like a pin up) comes out from the back, sees the line and us, and leaves again. Now I'm getting a little annoyed. She finally comes back and starts throwing lids and things around and you can feel the negative energy. I remember this chick from before and she's always had a bad attitude. We finally get our drinks and I just let the barista know that I had wanted my sandwich made after but didn't make a huge deal out of it. That's when Cheri decides it's finally time to release all of that obvious anger she's been holding in and starts talking shit. I don't say anything and we leave. She is a very rude person and I know her type(works in customer service but doesn't want to drop her attitude). I know I can't be the only one who's noticed (ie other customers and I'm sure employees/corporate). She needs an attitude adjustment. Working customer service you do not act like that.